We knew our radiant heat was not top-notch, but the previous vendors assured up (with a leak test) that we were OK and the boiler was safe. Unfortunately neither was true... We got a tip from a neighbor that Anderson Heating were the folks to call and we're glad we did (call them).
They showed up about 5 minutes early, which is always nice, and they assured us that they'd have everything they'd need to do the job with them (and they did). They IDed one problem right off the bat -- our boiler was essentially configured backwards... heating the center of the house first rather than the perimeter and plumbed to dump ice-cold water back into the boiler creating condensation that would eventually destroy the appliance (and in our case, prematurely age it a bit)... It only took an hour or so of hustle and effort (I could tell they were hustling a it and appreciated the haste in a situation where "time = money") to get the system configured correctly and stop some small leaks.
Once the boiler was plumbed properly, they blew out the lines and within just a few minutes we heard hissing air coming from the culprit -- a cracked copper pipe about 6 inches from the outside wall. Within the hour, the had the area open, fixed and refilled... and then again tackled the boiler to ensure it was clean, safe and within spec (CO2 emissions-wise)... it is now (but wasn't before).
They showed up at 9:00 and were out by 12:30... problem found, problem fixed and system updated and cleaned... I wish we'd have called them in the first place. To date, Glen (the owner and the one pictured below with torch in hand) has been one of the most knowledgeable vendors we've used.
Comments